da9999 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you hold over your own data.
This Privacy Policy ("Policy") describes how da9999 ("we", "us", "our", or "the Platform") collects, uses, stores, and protects the personal data of individuals ("you", "the Player") who access or use the da9999 website at da9999.bid and any associated services.
da9999 takes the privacy of its players seriously. We operate the Platform with the expectation that players will trust us with sensitive personal and financial information, and we are committed to handling that information responsibly, transparently, and securely at every stage of its lifecycle — from the moment it is collected to the point at which it is no longer needed and is deleted.
By registering an account on da9999, making a deposit, or using any feature of the Platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you should not use the Platform.
This Policy should be read in conjunction with da9999's Terms & Conditions and Responsible Gaming Policy, both of which are available on this website. In the event of a conflict between this Policy and those documents, the more privacy-protective provision shall apply.
da9999 collects the following categories of personal data from players, depending on the nature of their interaction with the Platform:
da9999 collects personal data through the following channels:
da9999 uses your personal data for the purposes set out in the table below. We do not use your data for any purpose that is incompatible with the original reason it was collected without first seeking your consent.
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, KYC data |
| Age verification (18+ compliance) | Date of birth, KYC documents |
| Processing deposits and withdrawals | Financial data, payment method details |
| Fraud prevention and security monitoring | Technical data, transaction data, IP address |
| Anti-money laundering (AML) compliance | Transaction data, KYC data, account activity |
| Customer support and dispute resolution | Communications data, account data, transaction data |
| Bonus and promotion administration | Account data, transaction history, bonus redemption records |
| Responsible gaming monitoring | Betting activity, session data, account history |
| Platform improvement and analytics | Usage data, technical data (anonymised where possible) |
| Marketing communications (where consented) | Email address, phone number, preference data |
da9999 will only send you marketing communications (promotional emails, SMS notifications about bonuses, or new game alerts) if you have opted in to receive them during registration or subsequently via your account settings. You may withdraw consent for marketing communications at any time by updating your notification preferences in the account dashboard or by contacting support.
da9999 processes your personal data on the following legal bases:
da9999 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of third parties only where necessary and proportionate to the purposes described in this Policy:
To process your deposits and withdrawals, da9999 shares relevant transaction data with payment service providers including bKash, Nagad, Rocket, Upay, and partner banking institutions. These providers operate under their own privacy policies and are bound by financial data protection obligations.
Third-party game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) may receive session data necessary to operate their games within the da9999 Platform environment. Game providers do not receive your full identity or financial data.
Where da9999 uses an external provider to verify your identity, your submitted KYC documents may be processed by that provider solely for verification purposes. Such providers are contractually bound to process your data only as directed by da9999 and not to retain or use it for independent purposes.
da9999 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, valid legal process, or in order to protect the rights, property, or safety of da9999, its players, or the public.
In the event of a merger, acquisition, or sale of all or part of da9999's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any resulting changes to this Privacy Policy.
da9999 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period |
|---|---|
| Account registration and KYC data | Duration of account plus 5 years after closure |
| Transaction and financial records | 7 years (standard financial record-keeping requirement) |
| Betting and gaming activity logs | 5 years from the date of the activity |
| Support and communications data | 3 years from the last interaction |
| Technical and usage data (anonymised) | Up to 2 years for analytics purposes |
| Marketing consent records | Until consent is withdrawn plus 1 year |
When the applicable retention period expires, da9999 will securely delete or anonymise your personal data. Data that is anonymised — that is, data from which all identifying information has been irreversibly removed — may be retained indefinitely for analytical purposes.
da9999 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While da9999 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account password confidential and for logging out of your account when using shared or public devices. If you suspect your account has been compromised, contact da9999 support immediately.
da9999 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and collect usage analytics. The following categories of cookies may be in use:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential / Functional | Required to keep you logged in, maintain session state, and enable core Platform features | No — these are necessary for the site to function |
| Analytics | Collect anonymised data about how players navigate the site, which pages are most visited, and where errors occur — used to improve the Platform | Yes — via browser settings |
| Preference | Remember your language, display settings, and last-visited game categories | Yes — clearing cookies resets preferences |
| Marketing / Tracking | Track referral sources and campaign performance to understand how players discovered da9999 — no cross-site tracking is used | Yes — via browser settings |
You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to use the da9999 Platform, including the ability to log in and maintain an active session. For information on managing cookies in your specific browser, refer to the help documentation provided by your browser developer.
As a player on the da9999 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or at the email address listed in Section 13.
da9999 will respond to all verified data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your rights unless the request is manifestly unfounded or excessive.
The da9999 Platform is strictly intended for adults aged 18 years and above. da9999 does not knowingly collect personal data from individuals under the age of 18. Age verification checks are applied during the account registration process and as part of the KYC procedure to enforce this restriction.
If da9999 becomes aware that personal data has been collected from an individual who is under the age of 18, that data will be deleted promptly, the associated account will be closed, and any deposits or winnings associated with the underage account will be handled in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that your child has registered on the da9999 Platform, please contact our support team immediately at the contact details provided in Section 13 of this Policy. We will investigate and take appropriate action without undue delay.
da9999 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. When material changes are made, we will notify registered players via account notification or the email address associated with your account prior to the changes taking effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how da9999 protects your data. Your continued use of the Platform following any revision constitutes your acceptance of the updated Policy.
Non-material changes — such as grammatical corrections, clarifications, or formatting adjustments that do not alter the substance of the Policy — may be made without specific prior notification.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a data-related concern, please contact the da9999 support team using the details below:
Please include "Privacy Request" in the subject line of your email and provide your registered username or account email address so that we can locate your record and respond efficiently. da9999 aims to acknowledge all privacy-related enquiries within 2 business days and to resolve them within 30 days.
Six core commitments that underpin our approach to data protection on the da9999 platform.
Every connection to da9999 is protected by SSL/TLS encryption. Your login credentials, payment details, and personal data are transmitted securely so that third parties cannot intercept or read them in transit.
da9999 will never sell, rent, or trade your personal information to marketing companies or data brokers. Your data belongs to you, and we use it only to run your account, process payments, and keep the platform safe.
Your account password is processed using a one-way cryptographic hash before storage. This means that even da9999's own technical team cannot retrieve your original password — making your account significantly harder to compromise.
da9999 verifies the age of every player as part of our KYC process. Any account found to belong to someone under 18 is closed immediately and associated data is deleted. Protecting minors is a non-negotiable priority.
Access, correct, export, or delete your personal data at any time by contacting da9999 support. We respond to all verified data rights requests within 30 days and do not charge for exercising your rights.
Promotional emails and SMS notifications are only sent to players who have opted in. You can withdraw your marketing consent at any time via your da9999 account dashboard preferences — no questions asked, effective immediately.
Our support team is available 24/7 to answer any questions about how da9999 handles your personal information. You can also review our full Terms & Conditions or visit the da9999 Casino to start playing today.