These Terms & Conditions govern your use of the da9999 platform. By accessing or using any part of the da9999 website, you agree to be bound by these terms in full. Please read them carefully before proceeding.
These Terms & Conditions ("Terms") apply to all users of the da9999 website, mobile site, and associated services (collectively, "the Platform"). The Platform is operated by da9999 and is accessible at da9999.bid.
By accessing the Platform in any form — whether by browsing, registering an account, depositing funds, placing a bet, or playing any casino game — you agree to be bound by these Terms, our Privacy Policy, our Responsible Gaming Policy, and any additional rules or guidelines published on the Platform from time to time. These documents together form the entire agreement between you and da9999.
da9999 reserves the right to update or amend these Terms at any time. Continued use of the Platform following the publication of revised Terms constitutes your acceptance of those revisions. It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page reflects the most recent revision.
Access to and use of the da9999 Platform is strictly restricted to individuals who meet all of the following criteria:
da9999 reserves the right to request proof of age and identity at any time. Players who cannot verify their age to da9999's satisfaction will have their accounts suspended pending review. Any winnings accrued by an underage player will be forfeited, and the account will be permanently closed.
To participate in real-money betting or gaming on da9999, you must register an account. During registration, you are required to provide accurate, current, and complete information. Providing false, misleading, or incomplete information is a breach of these Terms and may result in immediate account suspension or termination.
Each player is permitted to hold only one account on the da9999 Platform. The creation of duplicate, multiple, or linked accounts by the same individual is strictly prohibited. If da9999 identifies multiple accounts belonging to the same player, all accounts may be suspended, balances may be frozen, and any bonus funds or winnings derived from the use of multiple accounts will be forfeited.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. da9999 will not be liable for any loss or damage arising from your failure to keep your login details secure. You must notify da9999 support immediately if you suspect unauthorised access to your account.
da9999 operates a Know Your Customer (KYC) verification process in line with responsible gaming and platform integrity requirements. You may be required to submit one or more of the following documents before withdrawals are processed or before certain account features are unlocked:
Failure to provide satisfactory KYC documentation within a reasonable timeframe may result in withdrawal holds or account suspension. da9999 reserves the right to request additional documentation at its sole discretion.
da9999 accepts deposits via the following payment methods available to Bangladeshi players:
All deposits must be made from a payment account registered in your own name. Deposits from third-party accounts are strictly prohibited and may result in account suspension and forfeiture of funds.
The minimum deposit on da9999 is ৳500. Maximum deposit limits may vary depending on your account tier and verification status. Deposits via bKash and Nagad are typically credited to your da9999 wallet within 30–60 seconds of a confirmed transfer. Bank transfer deposits may take longer depending on the sending institution.
All transactions on the da9999 Platform are denominated in Bangladeshi Taka (BDT, symbol ৳). da9999 does not accept deposits in foreign currencies. Any currency conversion costs incurred by the player are borne solely by the player.
To be eligible for a withdrawal, your account must have completed KYC verification and your payment method must be confirmed as registered in your own name. Withdrawals will only be processed to the same payment method used for the corresponding deposit, wherever operationally possible.
da9999 aims to process withdrawal requests for fully verified accounts within 15–20 minutes for mobile money methods (bKash, Nagad, Rocket, Upay) during peak support hours of 09:00–24:00 BST. Requests submitted outside of peak hours may take longer but will be processed at the earliest opportunity. Bank transfer withdrawals may take 1–3 business days depending on the receiving institution.
Minimum withdrawal amounts and maximum daily or weekly withdrawal limits apply and are published in the da9999 account dashboard. da9999 reserves the right to apply additional review procedures to withdrawal requests that exceed standard thresholds, including requests for additional documentation.
da9999 reserves the right to place a temporary hold on a withdrawal request in the following circumstances:
da9999 will communicate the reason for any withdrawal hold to the player via live chat or the registered account email where possible.
da9999 offers bonuses and promotional incentives to eligible players from time to time. All bonuses are subject to these general Terms as well as any specific terms published alongside the individual promotion. In the event of a conflict between these general Terms and a promotion-specific term, the promotion-specific term shall prevail for that promotion only.
Bonus funds credited to your account are subject to wagering requirements before they or any associated winnings can be withdrawn. The applicable wagering multiplier for each promotion is stated in the promotion terms. Players must meet wagering requirements using their own real-money funds or bonus funds as specified. Wagering with bonus funds on excluded game categories (typically live sports events at certain odds, or certain table games) may not count towards wagering requirements.
da9999 operates a zero-tolerance policy towards bonus abuse. Bonus abuse includes but is not limited to: creating multiple accounts to claim the same bonus, using low-risk or arbitrage betting strategies to clear wagering requirements, coordinating with other players to exploit promotional terms, and any other conduct designed to derive an unfair advantage from a promotion. da9999 reserves the right to void bonuses and associated winnings, and to close accounts, in cases of suspected or confirmed bonus abuse.
Bonus funds that are not used or wagered within the validity period specified in the promotion terms will expire automatically and be removed from your account balance. Expired bonus funds cannot be reinstated.
All sports bets placed on the da9999 Platform are subject to the applicable rules for the relevant sport and market. da9999 reserves the right to void, suspend, or settle bets in accordance with official match results as published by the relevant governing body (ICC, BCB, BCCI, FIFA, etc.). In the event of match abandonment, postponement, or cancellation, bets will be settled in accordance with the applicable sport-specific rules published in the da9999 help section.
Live in-play betting markets are subject to closure at any time at da9999's discretion. Bets placed after a qualifying event has occurred (e.g., a wicket that has fallen before the bet is accepted by the system) may be voided. da9999 cannot be held liable for connectivity or latency issues that affect the timing of live bet placement.
All casino games available on da9999 — including but not limited to slots, live dealer tables, crash games, and virtual sports — are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The rules governing each game are determined by the respective game provider and are available within the game interface. da9999 is not responsible for software errors originating from third-party game providers, though players may raise disputes via da9999 support for escalation.
da9999 takes all reasonable steps to ensure that odds, payouts, and game outcomes are calculated and displayed accurately. In the event of a technical error that results in an incorrect payout, da9999 reserves the right to correct the error and adjust account balances accordingly, with notification to the affected player.
The following activities are strictly prohibited on the da9999 Platform. Engaging in any prohibited conduct may result in immediate account suspension, balance forfeiture, and a permanent ban from the Platform:
da9999 is committed to promoting responsible gambling practices. We provide a range of tools designed to help players maintain control over their gambling activity. These tools are accessible via the account dashboard and include deposit limits, session time reminders, cooling-off periods, and self-exclusion options.
If you believe your gambling is becoming a problem, we strongly encourage you to make use of these tools immediately. You may also contact our 24/7 support team via live chat to request a self-exclusion or cooling-off period, which will be applied promptly. Players who have self-excluded must not attempt to open new accounts on the Platform during the exclusion period.
For further guidance and independent support, players are encouraged to contact GamCare or BeGambleAware. These organisations provide free, confidential support for individuals affected by problem gambling. da9999 is an 18+ platform — if you feel gambling is harming your financial well-being, relationships, or mental health, please seek help without delay.
For full details of the responsible gaming tools and policies available at da9999, please review our Responsible Gaming page.
All content on the da9999 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software, and the compilation thereof — is the property of da9999 or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only. This licence does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content on the Platform for any commercial purpose without the prior written consent of da9999.
The da9999 brand name, logo, and associated marks are proprietary identifiers of the Platform. Unauthorised use of these marks in any context is strictly prohibited.
To the fullest extent permitted by applicable law, da9999 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the Platform, including but not limited to:
da9999's total aggregate liability to any individual player in respect of any claim arising under these Terms shall not exceed the net deposits made by that player in the 30 days preceding the date on which the claim arose.
da9999 reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in circumstances including but not limited to: breach of these Terms, fraudulent activity, bonus abuse, money laundering suspicion, failure to complete KYC verification, or conduct detrimental to the integrity of the Platform.
Upon termination for cause, da9999 may withhold any balance in the account pending investigation. If the investigation concludes that the player has breached these Terms, the balance may be forfeited in whole or in part. If no breach is confirmed, the remaining real-money balance (net of bonus funds) will be returned to the player via the registered payment method.
Players may request closure of their account at any time by contacting da9999 support via live chat. Before closure is completed, any outstanding wagering requirements must be settled or bonus funds forfeited. Any remaining real-money balance will be returned to the player's registered payment method within the standard withdrawal processing timeframe.
da9999 may revise these Terms & Conditions at any time. Material changes will be communicated to registered players via account notifications or the email address associated with the account. Non-material changes (such as formatting, clarifications, or typographical corrections) may be made without specific notification.
The current version of these Terms, as indicated by the "Last Updated" date at the top of this page, supersedes all previous versions. It is the player's responsibility to review these Terms periodically. Continued use of the Platform following any revision constitutes acceptance of the revised Terms.
If you have any questions regarding these Terms & Conditions, or if you wish to raise a dispute in connection with your da9999 account, please contact our support team in the first instance:
da9999 aims to resolve all player disputes within 5 business days of receipt. If you are not satisfied with the outcome of a dispute, you may escalate the matter in accordance with da9999's internal escalation procedure, details of which are available from the support team on request.
A plain-language summary of what da9999 commits to and what players are expected to uphold.
da9999 uses SSL encryption across all connections and partners exclusively with certified game providers. All game outcomes are determined by independently verified random number generation, ensuring fair play for every da9999 player.
Age verification is a non-negotiable requirement at da9999. KYC checks are applied to all accounts, and any account found to belong to a player under 18 will be closed immediately with all balances and winnings forfeited.
Deposits via bKash and Nagad are instant. Withdrawals for verified accounts are processed within 15–20 minutes. All payment terms, limits, and fees are disclosed clearly — no hidden charges are applied to da9999 transactions.
All da9999 bonuses come with clearly stated wagering requirements, validity periods, and eligible game categories. There are no hidden conditions designed to prevent legitimate withdrawals of fairly earned bonus winnings.
da9999 support is available around the clock. Player disputes are acknowledged promptly and resolved within 5 business days. Every player has the right to escalate unresolved disputes through da9999's internal escalation process.
Deposit limits, session reminders, cooling-off periods, and self-exclusion are all available directly in the da9999 account dashboard. These tools are there to be used — da9999 actively encourages players to set limits that match their personal circumstances.
Our support team is available 24/7 to answer any questions about your account, our policies, or responsible gaming tools. You can also explore our FAQ or visit the da9999 Casino to start playing.